Quality has always been a constant concern at Technord. The
total quality approach of Technord is based on the ISO 9001
reference model and EFQM criteria (European Foundation for Quality
Management).
For our customers and all of our staff,
quality must be total :
Because quality first develops through a
close partnership between our customers and our
departments.
Because there is no quality without
respecting requirements of costs and deadlines.
Because the quality criterion goes beyond
products and services : Technord also oversees the quality of
process management.
Because quality should also be integrated to
all activities of the group : electricity, industrial automation,
industrial computing and logistics.
The tools for total
quality
The socio-economic approach : social
performance and economic performance, a win-win couple
!
Besides traditional tools of quality, quality
management uses tools from the socio-economic approach as initiated
by the ISEOR (Socio-Economic Institute for Companies and
Organisations) : The internal and external strategic action plan,
the priority action plan, the periodically negotiable activity
contract, the table of skills, the strategic steering indicators
and time management.
The socio-economic management organises
synchronized decentralisation by multiplying initiative and
improvement poles whilst ensuring contacts and coherency between
them.
What is Technord ?
Access map
Groupe Technord